Shipping Policy:
Shipping Policy
Processing Time:
All orders will be processed within 1-3 business days, excluding weekends and holidays.
Shipping Methods:
We offer standard shipping through our designated carrier. Other shipping methods such as express or expedited shipping can be selected at checkout for an additional cost.
Shipping Rates:
Shipping rates are calculated based on the weight and destination of the order. The final shipping cost will be displayed at checkout before payment is made.
Order Tracking:
Once your order has been shipped, a tracking number will be provided via email for you to track your package.
Delivery Time:
Delivery times may vary depending on the shipping method chosen and the destination address. Estimated delivery times will be provided at checkout.
Undeliverable Packages:
In case of a failed delivery attempt due to incorrect or incomplete address or unavailability of the recipient, the package will be returned to us. The customer will be responsible for any reshipping fees incurred due to the undeliverable package.
Damaged/Defective Items:
If you receive a damaged or defective item, please notify us within 48 hours of receipt and we will provide instructions on how to return the item for a replacement or refund.
Return/Exchange Policy:
Please refer to our Return Policy for more information on returning or exchanging items purchased from our website.
Changes to Shipping Policy:
We reserve the right to make changes to our shipping policy at any time without prior notice.
Thank you for shopping with us! Should you have any further questions regarding our shipping policy, please contact us at
Email: shoes@dlacquaniti.com
Phone number: (239) 263-1133